Shipping policy
This shipping policy outlines the rules and general information regarding the shipping services provided through our store.
Courier Services
We collaborate with InPost S.A. to handle all shipments. You can find the detailed shipping regulations for this courier here: InPost terms.
Shipping Methods Available
- InPost Parcel Locker 24/7 Delivery: 13.99 PLN (including VAT).
- InPost Courier Delivery: 16.99 PLN (including VAT).
Important! Cash on delivery is only available via InPost Courier and not for Parcel Locker deliveries.
Processing TimeWe strive to process and dispatch all orders within 24 hours of receiving payment in our account. Orders placed after 2 PM or on weekends will be processed the following business day.
Shipping Delays
Please note that we are not responsible for delays caused by the courier company, and such delays cannot be grounds for claims against the seller.
Tracking Information
You will receive an email with tracking information as soon as your package is shipped. Please ensure that the email address provided in your order is correct to receive timely updates.
Inspection of Shipments
We recommend that you inspect the shipment in the presence of the courier. Any visible damage or concerns should be reported immediately to InPost S.A. so the appropriate steps can be taken.
Customer Support
For any questions regarding shipping or if you encounter any issues with your order, please feel free to contact us via email at FITRAYWEAR.INFO@GMAIL.COM or call us at +48 798 778 622. We are here to help.